Our 3D CAD supplier models have been moved to 3Dfindit.com, the new visual search engine for 3D CAD, CAE & BIM models.
You can log in there with your existing account of this site.
The content remains free of charge.
Remove catalog
PARTadmin -> Index administration -> open folder Catalogs -> choose with right mousebutton catalog
that should be deleted-> choose Uninstall catalog
This message means that a licensefile is in use which date of maintenance expired.
Solutions:
1. Usage of valid licensefile and make sure this is the only/ unique licensefile used (press F1-button in PARTsolutions
for documentation).
if you do not have a valid licensefile:
2. Contact your local PARTsolutionsdealer to receive actual licensefile.
3. Contact your local PARTsolutionsdealer for renewal of maintenancecontract.
catalogs >= 1.5 GB cannot be installed via PARTadmin - online (->PSOL 10.0 SP0)
Please use PSOL >= 10.0 SP1 or download catalog *.cip here
http://partupdate.cadenas.de/login/index
and install "offline" with PARTadmin
Click with right mousebutton on the corresponding part and open the dialog
"report model problem" and send the info to us.
open module PARTadmin -> ...-> Online
further help regarding updating catalogs by clicking F1 within PARTsolutions
1.
Please delete from folder %temp%/psol_logs (within WINexplorer) al files.
Now please reproduce the problem and send logfile from this folder.
2.
Click button F7 while PARTdatamanager is opend and send the file systeminfo, too.
3. (only if problem with a special part)
Please open the part in PARTdatamanager an export it as PS3 V2 3D and add this file, too.
Please send data to support@cadenas.de
You will find the latest CATIA Interface on our FTP.
For details you can write a direct Email to support@cadenas.de and we will pass the needed information to you.
Here you'll find the PARTsolutions DVD for downloading:
The Software is only provided for customers in maintenance or after sales approval for demo purposes. If you need an offer or sales contact please write an email to our support team. We will check the request and forwarded to the regarding department. Please note also which CAD you are using and how many workstations should be licensed.
1. Please use the form which can download with the following link:
Hardware exchange
2. For licensing the Host-ID (MAC address) of the old and the new computer is required.
-> The Host-ID can be selected in the license manager PARTadmin.
3. Get further help regarding licensing by clicking F1 within PARTsolutions
In the Category menu mark the item License administration -> Clients.
Select the Licenses index page.
Select a license product top right.
-> Now detailed license information is displayed under License key and Host ID/Role.
Check, whether all received licenses are listed.
If the license file „*.cnsldb“ is not listed or you have received a new license file, which you want to add to the list, then do the following:
--> Now the file is listed in the license administration.
Mark the License file in the dialog area top right.
--> The individual License keys with Expiration date and Status are listed.
Check, whether the Host ID of the license (downright) is according to one of the Host ID displayed above (see Fig. „Licenses“).
(Exception: Some products (e.g. free catalogs) have so-called zero-licenses '0000 0000 0000'). Here the hostid doesn't have to be according)
In order for the license to be effective for the respective module (PARTdataManager, etc.), the Status has to be OK (green).
In order to finish the procedure, click on the Save changes button! (If not already happened during the license installation).
Call up software and support information
After double-click on a license file / license product (*.cnsldb) the Software information dialog box appears.
In the Customer information dialog area you can find your Customer number. Stating the number helps the support better help you.
Under Dealer information you can find the relevant dealer with Support e-mail and support phone number.
As of V9.03 catalogs without valid license are displayed in their own category under PARTadmin -> PARTsolutions -> Catalog update-> Online -> Catalogs, no valid license.
Get further help regarding licensing by clicking F1 within PARTsolutions