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  • We deliver CAD-data, only. We do NOT sell any hardware!

    We deliver CAD-data, only. We do NOT sell any hardware!

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  • Remove catalog PARTadmin -> Index administration -> open folder Catalogs -> choose with right mousebutton catalogthat should be...

    Remove catalog

    PARTadmin -> Index administration -> open folder Catalogs -> choose with right mousebutton catalog
    that should be deleted-> choose Uninstall catalog

     

  • This message means that a licensefile is in use which date of maintenance expired. Solutions: 1. Usage of valid licensefile and make su...

    This message means that a licensefile is in use which date of maintenance expired.

    Solutions:

    1. Usage of valid licensefile and make sure this is the only/ unique licensefile used (press F1-button in PARTsolutions
    for documentation).

    if you do not have a valid licensefile:

    2. Contact your local PARTsolutionsdealer to receive actual licensefile.

    3. Contact your local PARTsolutionsdealer for renewal of maintenancecontract.

     

     

  • catalogs >= 1.5 GB cannot be installed via PARTadmin - online (->PSOL 10.0 SP0) Please use PSOL >= 10.0 SP1 or download catalog...

    catalogs >= 1.5 GB cannot be installed via PARTadmin - online (->PSOL 10.0 SP0)

    Please use PSOL >= 10.0 SP1 or download catalog *.cip here

    http://partupdate.cadenas.de/login/index

    and install "offline" with PARTadmin

  • Click with right mousebutton on the corresponding part and open the dialog"report model problem" and send the info to us.

    Click with right mousebutton on the corresponding part and open the dialog
    "report model problem" and send the info to us.

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  • Use the filter, especially for parts with many rows (characteristics), in order to minimize the number of displayed rows.  Follow t...

    Use the filter, especially for parts with many rows (characteristics), in order to minimize the number of displayed rows.
     

    Follow the steps listed below to filter for certain variables:
     

    1. Make sure that your are in the dialog area 3D CAD CATALOGS and search for the required part.
       

    2. At directory level select product groups as long as a concrete assembly or concrete single part has been specified and choose an assembly or a single part.
       

    3. For tables with many values (columns) switch into Full screen mode by clicking on the icon .
       



      -> By clicking the icon you return to the standard view.
       

    4. Click on the filter symbol in the column header of the respective variable with which you want to filter.
       




      -> The dialog area with the Filter settings opens.
       



    5. Make your preferred settings. Then click on Apply to confirm your entries.
       




      -> If you want to change your entries click on Reset. If you want to return without changes click on x.
       



      -> Only CAD models are shown which correspond to the filter settings.
       



    6. In order to delete the filter settings, click on Remove all filters.
       

  • You probably have reached the daily download limit or you are not activated for the download. Please contact the support of the partner ...

    You probably have reached the daily download limit or you are not activated for the download.

    Please contact the support of the partner portal directly.

  • Please add the domains *.partcommunity.com  *.partserver.de  to your list of trusted websites:  eg. Internet Explor...

    Please add the domains

    *.partcommunity.com 

    *.partserver.de 

    to your list of trusted websites:
     

    eg.

    Internet Explorer -> Tools -> Internet Options -> Security -> Trusted Sites
     







    Alternatively you can also try to use a different browser.

    Contact your local IT for help changing settings if necessary!
     

    If the proposals do not work please contact the support of the partner portal directly, because sometimes Free mail addresses like abc@gmx.de are blocked by our partner portals.

    X

  • Follow the steps listed below to send a CAD model to your e-mail address.  Make sure that you are in the dialog area 3D CA...

    Follow the steps listed below to send a CAD model to your e-mail address.
     

    1. Make sure that you are in the dialog area 3D CAD CATALOGS and navigate to the required part.
       

    2. In the dialog area Download CAD models under Edit CAD formats -> Add CAD formats, select the transfer mode email by clicking into the option field. Then define one or more CAD formats and confirm your entries by clicking on Save.
       



      -> The view returns to the dialog area Generation options / Selected formats. Confirm your entries by clicking on Save.
       

    3. Under Actions, click on Generate CAD MODEL.
       




      ->
      The information dialog Generating CAD models opens.


      Note

      All formats selected under Download CAD models (dialog area 3D CAD CATALOGS) -> Edit CAD formats ->Selected Formats are generated. 

      As long as the generation is running, is shown. 

       

    4. As soon as the generation has completed, you will get informed by the note Check your emails that the component was sent by e-mail.
       



      If you close this window, further CAD models can be selected.
       

      Furthermore all generated CAD models are listed under Download CAD models.
       



      In the column Actions, the following icons are displayed:
       

      •   Remove: By clicking on the link you can remove parts from the list, which are no longer                                                        needed.
         

      •   Info: Specific part information
         

    5. After clicking on the link Info specific part information is displayed:
       

      • Preview image

      • Part description

      • Status information about generation

        Generation in progress

        Generation successful

        Generation not successful. A corresponding error message shows up.

         

      •   Status information concerning e-mail distribution

      • Formats:

        All formats activated under Download CAD models (dialog area 3D CAD CATALOGS) -> Edit CAD formats -> Selected formats are generated and listed here now.
         

        For some formats you can get some CAD specific information by clicking the Info-Icon .

        The same Info icon you can find underDownload CAD models -> Actions.
         

      • Level of Detail

      • Generation date

      • Language

      •   to overview all currently available models.
         

    In order to import models into the CAD system, do the following:
     

    1. Open your e-mail account.

    2. Temporarily save the attached ZIP file anywhere.

    3. Unpack the files with WINZIP or a similar program.

    4. Import the file into your CAD system.

      For some formats, you can receive some CAD specific information by clicking on the Info icon  under Formats.

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  • You are using an emailaddress from a freemailer?Emailaddresses hosted by so called freemailers eg. @freenet., @gmail. and so on,are gener...

    You are using an emailaddress from a freemailer?

    Emailaddresses hosted by so called freemailers eg. @freenet., @gmail. and so on,
    are generally blocked for security- and/ or costsreasons by some catalogsproviders.
     

    In case you do not use a freemailer, please take into account:

    Other providers enable the download generally after emailauthentification.

    ! If you want your emailaddress to be unblocked please contact the catalogprovider directly !

     

    Attention: 

    Please check if the website is not blocked generally by some internal securitypolicies
    at your site. Please make sure, that *cadenas.de and (!) *partserver.de and (!) *partcommunity.com is listed under "trusted sites" in your browsersettings!

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  • Follow the steps listed below to integrate the chosen CAD model into your CAD system directly:  Make sure that you are in the d...

    Follow the steps listed below to integrate the chosen CAD model into your CAD system directly: 

    1. Make sure that you are in the dialog area 3D CAD CATALOGS and navigate to the required part.
       

    2. In the dialog area Download CAD models under Edit CAD formats -> Add CAD formats, select the transfer mode directIntoCad by clicking into the option field. Then define the CAD system and confirm your entries by clicking on Save.
       




      -> The view returns to the dialog area Generation options / Selected formats. Confirm your entries by clicking on Save.
       

    3. Under Actions, click on Generate CAD model.
       



      -> The information dialog Generating CAD models opens.

      Note

      All formats activated under Download CAD models(dialog area 3D CAD CATALOGS) -> Edit CAD formats -> Selected Formats are generated and listed here now.
      As long as the generation is running,  is shown.

       

    4. As soon as the generation has completed, you can submit the CAD models to the CAD system in this window directly by clicking the link Direct integration.
       



      If you close this window, further CAD models can be selected.

      Furthermore all generated CAD models are listed under Download CAD models.
       



      -> In the transfer mode Direct integration into CAD system the link text in the column Actions will be the following:
       

      • Direct integration
         

      In addition the following is shown:
       

      • Remove: By clicking on the link you can remove parts from the list, which are no longer required.

      • Info: Specific part information.
         

    5. By clicking the link Info specific part information is displayed:
       

      • Preview image

      • Part description

      • Status information for generation

        Generation in progress

        Generation successful

        Generation not successful. A corresponding error message shows up.
      • Status information on Direct integration

      • Formats:

        PART2cad

        -> For some formats you can get some CAD specific information by clicking the Info icon . The same Info-icon you can find under Download CAD models -> Actions.

      • Level of Detail

      • Generation date

      • Language

      • to overview all currently available models.
         

    6. Click on the link Direct integration or the symbol , in order to load parts into the CAD system.


      Note

      The application component PART2cad is required at the workstation when using direct integration.
       

      Install it during the first run. The necessary installer opens automatically.

      The installer itself needs Java.
       

      -> Once Java is installed the PART2cad installation will start. If Java is not installed, there will be no Java logo displayed. In this case click on the link Click here and install Java.
       



      -> Warning messages may show up. Let the component PART2cad install.

      During the first run the direct integration PART2cad will be downloaded.
       



      Following runs will open the dialog Transferring model to CAD. No user interaction is necessary.
       



      Note

      Please note the following selection dialog for the version name of the CAD system. 
       
    7. In the drop-down menu select the CAD version where the model is to be transferred. Confirm the selection with Choose.
       




      Note

      Keep in mind that the CAD system has to be started.

      -> A dialog box "Export ..." is opened to select the destination directory.
       



    8. Select the preferred destination directory. Use ... to browse. Confirm your entries by clicking Ok.
       

      -> The model is transferred to the CAD system.
       




      Note

      When the transfer to the CAD system is finished a message will be shown.Please note the following selection dialog for the version name of the CAD system. 



      -> The part has been imported in the CAD system.
       

      If the CAD system is not started or the wrong version was chosen, an error message will be shown.
       

     

  • Follow the steps listed below to download a CAD model:  Make sure that you are in the dialog area 3D CAD CATALOGS and navigate ...

    Follow the steps listed below to download a CAD model:
     

    1. Make sure that you are in the dialog area 3D CAD CATALOGS and navigate to the required part.
       

    2. In the dialog area Download CAD models under Edit CAD formats -> Add CAD formats, select the transfer mode download by clicking into the option field. Then define one or more CAD formats and confirm your entries by clicking on Save.
       



      -> The view returns to the dialog area Generation options / Selected formats. Confirm your entries by clicking on Save.
       

    3. Under Actions click on Generate CAD model.
       



      -> The information dialog Generating CAD models opens.


      Note

      All formats selected under Download CAD models (dialog area 3D CAD CATALOGS)
      -> 
      Edit CAD formats -> Selected Formats are generated. As long as the generation is running is shown.
        

    4. As soon as the generation has completed, the CAD models can be downloaded in this window directly. For this click on Download.
       



      If you close this window, further CAD models can be selected.

      Furthermore all generated CAD models are listed under Download CAD models.
       



      -> At the transfer mode CAD models to download, in the column Actions, the link text will be the following:
       

      • Download
         

      In addition the following is shown:
       

      • Remove: By clicking on the link you can remove parts from the list, which are no longer required.

      • Info: Specific part informations (see the next point).
         

    5. After clicking on the link Info specific part information is displayed:

      • Preview image

      • Part description

      • Status information about generation

        Generation in progress

        Generation successful

        Generation not successful. A corresponding error message shows up.

         

      • Status information about download

      • Formats:

        For some formats you can get some CAD specific information by clicking the
        Info icon .
        The same Info icon you can find under Download CAD models -> Actions.

      • Level of Detail

      • Generation date

      • Language

      • to overview of all currently available models.

         

    In order to import the models into the CAD system, do the following:
     

    1. Click on the Download link or the symbol .

      -> The File download window opens in order to determine the storage location.

    2. Temporarily save the attached ZIP file anywhere.

    3. Unpack the files with WINZIP or a similar program.

    4. Import the file into your CAD system.

      For some formats, you can receive exact CAD-specific information by clicking on the Info icon under Formats.

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  • As soon as a CAD model has been selected, in the dialog area CAD model preview the Dimension diagram tabbed page show...

    As soon as a CAD model has been selected, in the dialog area CAD model preview the 
    Dimension diagram tabbed page shows the 2D views.

    Note 
     

    Always a default dimension view is displayed (created for a middle row) and this may differ from your selected part.
     

    1. Under Actions click on Dimension diagram to get 2D views of the chosen part.
       



    2. Click on Dimensioning views.
       



    3. By clicking on a Preview you can select the desired dimensioning view.
       



      Note

      By clicking on Dimensioning views again you can hide the preview selection. 



    4. In the toolbar, move the mouse pointer over the icons in order to receive information about the icons.
       

  • Under 3D CAD CATALOGS you have the possibility to define the level of detail.  Make sure that your are in the dialog area ...

    Under 3D CAD CATALOGS you have the possibility to define the level of detail.
     

    1. Make sure that your are in the dialog area 3D CAD CATALOGS
       

    2. On the right side under Actions, click on Edit CAD formats.
       


      ->
       The following dialog area shows up: 
       

      • Generation options (Level of Detail)

      • Selected Formats (Add CAD formats)
         



    3. Define the Level of Detail.
       


      Note
       
      The setting refers to the CAD model.
      The display in the 3D view is always "high".

    4.  Confirm your entries with Save

      -> The level of detail has been changed. 
  • open module PARTadmin -> ...-> Online   further help regarding updating catalogs by clicking F1 within PARTsolutions

    open module PARTadmin -> ...-> Online

     

    further help regarding updating catalogs by clicking F1 within PARTsolutions

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  • 1. Please delete from folder %temp%/psol_logs (within WINexplorer) al files.Now please reproduce the problem and send logfile from this ...

    1.

    Please delete from folder %temp%/psol_logs (within WINexplorer) al files.
    Now please reproduce the problem and send logfile from this folder.

     


    2.

    Click button F7 while PARTdatamanager is opend and send the file systeminfo, too.

    3.  (only if problem with a special part)

    Please open the part in PARTdatamanager an export it as PS3 V2 3D and add this file, too.



    Please send data to support@cadenas.de


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  • https://www.wuala.com/I1stSoftware/PARTsolutions-CATIA
  • Here you'll find the PARTsolutions DVD for downloading: ftp://support-ftp.cadenas.de Username: cns_dealerPassword:  On request at&...

    Here you'll find the PARTsolutions DVD for downloading:

    ftp://support-ftp.cadenas.de

    Username: cns_dealer
    Password:  On request at  support@cadenas.de

    Subject: Downloadpassword PSOL software

    The Software is only provided for customers in maintenance or after sales approval for demo purposes. If you need an offer or sales contact please write an email to our support team. We will check the request and forwarded to the regarding department. Please note also which CAD you are using and how many workstations should be licensed.

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  • 1. Please use the form which can download with the following link:     Hardware exchange 2. For licensing the Host-I...

    1. Please use the form which can download with the following link:

        Hardware exchange 

    2. For licensing the Host-ID (MAC address) of the old and the new computer is required. 

        ->  The Host-ID can be selected in the license manager PARTadmin.


     

    3. Get further help regarding licensing by clicking F1 within PARTsolutions

     

     

     

     

     

     

     

     

     

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