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Manual

Manual

1.3.2. Basics: Change language | Register | Login (B2B-Portal)

  • How can I change the language of the site?

    Immediately after calling up the portal you can change the language by clicking on the flag top right.

    If you are on the 3D CAD CATALOGS subpage the flag is displayed in the main bar. Here again simply click on the flag.

    -> The language will be changed und the respective flag displayed.

  • How can I register on the portal?

    [Note] Note

    Downloading parts is not possible without being registered!

    1. There are different starting points for registering.

      1. On the left side, click on the button Register for Free.

      2. If you are already on the subpage 3D CAD CATALOGS click on Login top right.

        Then click on the link "sign up".

      -> A dialog opens with a form for inputting your account information.

    2. In a first step, enter e-mail address and password. Furthermore set the desired time zone and language and accept the terms of service by activating the checkbox. The Captcha test is used to prevent improper use of robots.

      Then below, click on Continue.

    3. In the next step enter First Name, Last name and Country. Optionally, you can mark CAD, PLM or ERP systems used by you and enter additional information on a Website, Twitter and Facebook account. When entering invalid information appropriate notes will appear.

    4. Click on Save in order to confirm the information.

      -> Then optionally, a photo can be added.

    5. Click on Browse....

      -> An Explorer window opens.

    6. Choose the desired picture and open it by clicking the button Open.

    7. Click on Save Photo.

      -> If no picture shall be uploaded this step can be skipped.

    8. Click on skip.

      After clicking on Save Photo or skip the registration is finished and you will be logged in with your account data.

      Furthermore a welcome email will be sent to you by PARTcommunity.

      [Note] Note

      With the first call of 3D CAD CATALOGS the license agreement is displayed.

      Click on the button Accept license agreement.

  • How do I log in?

    You can log in after successful registration.

    1. Immediately after calling up the portal you can log in with your e-mail address and password. Enter your data and click on Sign in.

    2. If you are already on the 3D CAD CATALOGS subpage click on Login top right.

      Then enter your e-mail address and password and click on Sign in.

  • How can I change my password?

    1. Log in with your account data and click on the button Settings.

    2. Click on Change Password.

    3. Enter your old password first and then the new password . Confirm the data by clicking the button Change Password.

    4. You will receive the confirmation message „Settings were successfully saved“.

      -> Password has been changed.

  • How can I reset my password?

    1. Click on the link Forgot Password? on the left hand side.

      To reset your password please enter the e-mail address you used during your registration into the input field and click on Send Email.

      You will receive the confirmation Lost password.

    2. Open the e-mail sent to you and click on the link. (Please check your spam folder if you did not receive the e-mail.)

      -> A dialog opens with a form for inputting your new password.

    3. Enter your new password into the input field and click on Reset Password to reset your password.

      -> You will receive the confirmation „Your password has been reset. Click here to sign-in.“

    4. In order to login click on here.

    5. To log in, enter your e-mail address and your new password into the input field and click on the button Sign in.

  • How can I receive support in case of problems?

    1. Click on Support and then on Ask Question.

      -> A dialog box opens with a form for inputting your question.

    2. Enter your question and then click on Ask.