Our 3D CAD supplier models have been moved to 3Dfindit.com, the new visual search engine for 3D CAD, CAE & BIM models.
You can log in there with your existing account of this site.
The content remains free of charge.
In many cases remote assistance can provide quick and efficient help. The support team uses the "TeamViewer" and "Netviewer" applications for this.
You can download the client version free of charge in different languages under "http://www.cadenas.de -> Support -> Supporttools".
Alternatively, you reach the application directly via "Start -> Programs -> CADENAS -> Support Tools".