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  • Updated: March 10, 2014
  • Views: 9,130 views

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FAQs Home » Browse FAQs » PARTcommunity/PARTserver - Download CAD Models » Downloading parts

My downloaded part is not displayed correctly.

Please check the following points:

- does the part look like the 3D preview of the portal?
- is the part also wrong in other export formats(e.g. STEP)?

 

If your problem could not be solved please contact the support team 

via Ask Question in the FAQ area.

 

  1. Click on Support and afterwards on Ask Question.

    -> A dialog opens with a form for inputting your question.

  2. Please describe the problem exactly and click on Ask, to send the request.

 

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