Why do I get the error message "No valid ticket" and what can I do?

FAQs

Our 3D CAD supplier models have been moved to 3Dfindit.com, the new visual search engine for 3D CAD, CAE & BIM models.

You can log in there with your existing account of this site.

The content remains free of charge.

Categories:

You probably have reached the daily download limit, your account is not activated or the tickets are not enabled for your account.

Please contact CADENAS support or the support of the partner portal directly.

79% users marked this FAQ as helpful.

Was this answer helpful?

Yes No

14 votes

30 comments

View more comments
CADENAS Support @Louie Baula You have used up all 50 tickets for today and we cannot reset this. Please continue tomorrow.
October 12, 2021 - 1 likes this
Jeremy Kargas I'm getting this issue as well. Not sure where we go to contact CADENAS Support but looks like people have been getting it fixed here.
November 2, 2021
Archie Algeranoff If you’re getting the error message "No valid ticket" when you try to do something, then your user account may not be set up properly. This can be caused by various factors and it can also be caused by your hosting provider, Furthermore, you can... more
January 28, 2022
Nick Staples Hello @CADENAS Support

Getting "No Valid Ticket" Error when attempting to download CAD for ABB E-Stop 2TLA050220R0020
Could you please assist?
Thanks
October 31, 2022