Please delete from folder %temp%/psol_logs (within WINexplorer) al files.
Now please reproduce the problem and send logfile from this folder.
Click button F7 while PARTdatamanager is opend and send the file systeminfo, too.
3. (only if problem with a special part)
Please open the part in PARTdatamanager an export it as PS3 V2 3D and add this file, too.
Please send data to firstname.lastname@example.org